Frequently Asked Questions

No. Totally free to visit and check us out!

Appointments are preferred, but we do accept walk-ins during our regular business hours.

We have on-site management to assist you during business hours.

Applicants can apply through our online portal or in person at any of our leasing offices. 

Application processing is generally complete within 24-48 hours when all requested information is provided promptly. 

Upfront costs include your application fees, security deposits, utility deposits & municipality inspection fees where applicable & the first full months rent and/or any additional pro-rated days of rent.

Experience the community and the living space in person, or at the least, virtually. Ask as many questions as you want to feel comfortable with your move in decision. 

We offer online payment, or payment in person with a bank-certified check, money orders or personal check. (Personal checks are not accepted for move-in funds but are acceptable for monthly rent). 

Our RentCafe portal offers credit/debit payments and checking/savings payment options. The fees are based on the type of payment and amount. 

We do not charge extra fees for amenities or outdoor/uncovered parking. We do not charge administrative fees either. 

Yes, and we have options for you! If you do not want to use your 3rd party insurance, you are able to obtain a quote through our preferred insurance partner, ePremium! Here is the link Or, we also have a liability only option for only $15.00 per month. 

Trash Service is included in the monthly rent. 

We provide a list of utility providers for you to call and setup service, prior to moving into our communities. 

Xfinity is our preferred cable provider. However, Fios is available in some areas. 

We have an amazing resident referral program that can pay up to *$400.00!

Guests are more than welcome to visit! If they are planning on staying more than a few days, reach out to your community manager!

We only offer 12-month leases at this time. 

Your security deposit will transfer to your new home in most cases. 

Subletting is not permitted.

Our lease break fees are equivalent to the sum of one month's rent in your second (2nd) year lease. First year lease breaks will be discussed with the Property Manager or Assistant Property Manager. 

Short-term leases are very limited in availability. Ask the community office. 

We do not. 

The LARGEST Clubhouse in Monroeville, equipped with indoor sports courts, business center, cardio and weight training rooms, rentable party room, seasonal pool and off-leash dog park.

Our community pool is open from Memorial Day to Labor Day - weather permitting-and our pool hours are 11:00 am - 8:00 pm daily. 

Yes, our surface lot is free and carport parking is available for an additional monthly fee. 

Washers and dryers are included in each home. Hookups are located in a separate closet either in the hallway, or off of the kitchen. 

Dishwasher, electric stove, microwave, refrigerator, central air, gas-heated furnace. 

We partner with some amazing furniture companies that offer great savings to our residents! Ask our community office. 

Residents are required to furnish their own home. Ask the community office about lease availability. 

Yes, we will gladly accept it and kindly request that it be picked up within 24 hours.

5:00 am to 11:00 pm.

Cardio machines, weight training machines, and indoor sports courts. 

Yes, Monroeville does have a noise ordinance from 10:00 pm to 7:00 am. The party room is available for rental with damage/cleaning deposit. 

Yes, breed restictions apply. 

We require a pet deposit of $250.00 of which $100.00 is refundable and pet fees range from $20.00 - $60.00 per month. 

Yes, we do have restricted breeds. 

Yes, our community offers an off-leash dog park!

Please keep in mind if you are touring multiple sister communities, transportation is required. Our leasing office is located at 1100 Belmont Blvd., Monroeville, PA 15146

Wyngate Drive and Stroschein Road. 

Yes, within a 10-15 minute walk. 

Target, Giant Eagle, Miracle Mile Shopping Center, and more.

Gateway School District (Public)

Yes, Boyce Park and Westmoreland Heritage Trail!

The Miracle Mile Shopping Center, Monroeville Mall and Westmoreland Mall.

Starbucks is located within Target! Aroma Joe's on Route 48 and MacBeth Drive, and Starbucks on Northern Pike. 

Each home is fully maintenance-checked and professionally cleaned prior to move-in. 

Yes, our maintenance staff is available during business hours and offers 24-7 emergency service. 

Very easily! You are able to submit a work order through our RentCafe portal, send an email, call our office and stop in during business hours!

Non-emergencies are handled within 24-48 hours. 

Residents are not required to be home, but we will coordinate with your schedule if you prefer to be home. 

During business hours, residents are able to stop by the leasing office. After hours, residents will need to contact our emergency after-hours answering service and pay a small fee for our technicians to unlock your door. 

Absolutely! This is your home. Our only request is to discuss any changes with our management team prior to any changes within the home. We do have requirements on exterior use and care.